In December, we had a very lively board discussion in Boston. Our board members are a diverse crew – representing a variety of industries and perspectives on the challenges and opportunities of achieving excellence in workforce management. During our meeting, we asked each board member to share their predictions for 2013 relevant to workforce management. You can hear them “in person” on the Kronos YouTube channel and view them at a glance in the visual recording of the meeting pictured here.
If you’d like to challenge these predictions or add some of your own, you can join us for a 2013 Predictions tweetchat on Wednesday, January 9 at 12PM EST. The hashtag is #KronosChat.
What are our predictions about the most important trends affecting workforce management in 2013?
- Patient Protection and Affordable Care Act (PPACA) Compliance – This was #1 for our board as leaders work to determine what the Act means for their organization, understand associated costs, and make informed decisions about labor scheduling and utilization.
- Cloud – Board members believe that the issue of moving workforce management applications and data to the cloud will continue to remain front and center in 2013. With more and more data and limited IT resources, organizations will continue to pursue options to manage their data in the cloud to improve reliability and save money.
- Big Data & Analytics – Availability of an ever-increasing amount of data presents a challenge for organizations. How can they distinguish between what is interesting versus what is important?
- Mobile – Mobile technologies will continue to transform the way organizations operate and interact with their employees, customers, prospects, and the world at large.
- Managing an intergenerational workforce – A tight economy and changing notions about the concept of retirement mean that more workers over the age of 60 are remaining in the workforce for longer. The usual challenges of attracting and retaining the right workforce are exacerbated by the increasing age difference in the workforce.
- Closing the skills gap – Unemployment is still relatively high, but many organizations are hiring. Depending on the business, the current applicant pool may not have the skills that employers seek. How can this problem best be addressed? Much attention will be paid to this issue this year with public/private partnerships emerging to help close the gap.
- War for Talent – The Great Recession put the war for talent on ice, but board members think 2013 may be the year that it heats up again. As organizations pull out of the economic doldrums and begin to perform better, employees who have been sitting tight will start looking for new opportunities. As a result, organizations will need to be ready to fight for the best and brightest talent.
What do you think the most important trends in 2013 that will impact workforce management?