Podcast: How Whistler Blackcomb Delivers a Memorable Mountain Adventure – One Employee at a Time

Recently, I spoke with Joel Chevalier, Director of Employee Experience at Whistler Blackcomb, the top rated ski resort in North America.  As a premium hospitality venue, Whistler Blackcomb relies on their employees to deliver superb customer service at every possible touchpoint.  Many customers view Whistler as a trip of a lifetime. Their reviews on sites … Continue reading Podcast: How Whistler Blackcomb Delivers a Memorable Mountain Adventure – One Employee at a Time