This post is courtesy of Joyce Maroney, Executive Director of the Workforce Institute at Kronos. We recently published a new book, "Being Present: A Practical Guide for Transforming the Employee Experience of Your Frontline Workers". Please join us on Wednesday, December 11 at noon ET for a tweet chat discussion with a number of our authors. Use the hashtag #KronosChat to join.
In our book, we talk about a number of different strategies that can transform the experience of your frontline workers. We'd love to hear from you about your experience managing - or being - a frontline worker. You can join us at noon ET 12/11/19 at #Kronoschat to add your voice to this conversation. And if you do, you might just get a free link to the e-version of the book!
- Many jobs require employees to be
present to do their jobs. We call these frontline employees. How can
organizations provide them with schedule flexibility?
- What are
effective techniques to improve frontline employee experience and morale?
- What are effective ways to
collect insights and opinions from frontline employees?
- As artificial intelligence and
robotics technologies have an increasing presence and impact in the workplace,
what skills will workers need to be successful in these hybrid workplaces?
- Access to
information can allow employees to make better decisions faster. What kinds of
information can the frontline worker use to be more engaged and productive at
- When it comes to workforce
development, what's the responsibility of the employee vs. their manager?
- What skills make someone an
effective leader? And how do you hold leaders accountable for developing
- Millennials and Gen Zers represent the majority of active workers. How
do their needs and concerns differ in your workplace from those of their older
- How are schools
and companies partnering to close skills gaps and improve talent
- How should
organizations take care of their people in a crisis?
Today we hosted a tweet chat to discuss the implications of our 2018 predictions. We were joined by a number of our board members, as well as guest tweeters with an interest in workplace issues. Following are the questions we posed to our participants. You can see the full transcript of our conversation below.
- Q1: Global employee engagement metrics have remained stagnant for decades. Leaders wonder if they matter. How can HR show the important connection to business results?
- Q2: Making leadership more human will be a key trend in 2018. How can organizations best train their managers to forge trusting relationships with their employees?
- Q3: Workers today expect more benefits than just compensation. What perks will be the most sought after in 2018 & why?
- Q4: With the ability to work from home more often, how can leaders keep open communication and trust within the workplace?
- Q5: Employees' appetite for easily accessible data outside and inside of the workplace continues to grow. How can leaders best leverage this on-demand mentality to help employees work more efficiently?
- Q6: AI and machine learning are here. What are the biggest benefits you think organizations will gain from both applications?
- Q7: As AI shows up in more HR tech, lightening the admin load, what are some of the more crucial strategic tasks that HR professionals should focus on?
- Q8: Lots of boomers are ready to retire. Many are unable due to financial insecurity. How can businesses assist them in planning for retirement?
- Q9: Many would be retirees would welcome part time off ramps. How can orgs support that?
- Q10: Uncertainty will remain high in 2018. How can businesses best prepare for the unknown?