Workforce Institute board member John Frehse writes about how American's basements broke the supply chain during the COVID-19 pandemic.
Workforce Institute executive director Chris Mullen writes about new research from UKG (Ultimate Kronos Group) about the upcoming holiday shopping season.
Today's post comes to us from board member John Frehse, Senior Managing Director at Ankura Consulting. When my colleagues and I ask executive management teams about their labor strategies, they often tell us how it is supposed to be rather than how it actually is. In many cases we hear about 3-shift operations working Monday-through-Friday with weekends off. As … Continue reading The Monday-through-Friday Scheduling Dilemma
OK - I borrowed the title from a Steely Dan song from one of my favorite albums (link provided for those born after 1970). The song refers to a few cataclysmic events. For retailers, it refers to the day after Thanksgiving - when the holiday shopping begins in earnest, and retailers' financial fates are in the hands … Continue reading When Black Friday Comes…