Today's post comes to us from board member John Frehse, Senior Managing Director at Ankura Consulting. When my colleagues and I ask executive management teams about their labor strategies, they often tell us how it is supposed to be rather than how it actually is. In many cases we hear about 3-shift operations working Monday-through-Friday with weekends off. As … Continue reading The Monday-through-Friday Scheduling Dilemma
Tag: retail workforce
OK - I borrowed the title from a Steely Dan song from one of my favorite albums (link provided for those born after 1970). The song refers to a few cataclysmic events. For retailers, it refers to the day after Thanksgiving - when the holiday shopping begins in earnest, and retailers' financial fates are in the hands … Continue reading When Black Friday Comes…