This week was all about our 15th KronosWorks annual customer conference. This is the crescendo of our annual marketing plan at Kronos, bringing together over 2100 attendees from around the world. We spend the 5 days of KronosWorks sessions celebrating customer success stories, bonding with those customers over drinks and dinner, and reminding ourselves of how far Kronos has come as a company in 35 years. It's not the same as being there, but you can watch a bit of the general session here, including remarks from our terrific CEO Aron Ain. The photo to the left is of a portion of a mural that an artist created real time during his speech - an infogram on the fly if you will.
As in many businesses, our days can sometimes be spent focusing on making things better for customers - especially those who need our help because something's not going right. Having so many happy customers at an event like KronosWorks reminds me that we do an awful lot of things right - and have for years. The stories customers shared about the transformational results they've achieved with Kronos were awesome. We had several guests from the analyst and blogger community in Las Vegas this week who were learning about Kronos for the first time. One said to me, "I had no idea how cool you guys were!". This was in response not only to our announcement of Workforce Tablet, but also the friendliness and openness of the Kronos employees and executives they were meeting.
The use of social media by KronosWorks attendees increased sharply this year, especially on Twitter. You tweeters can check out #kronosworks12 to find hundreds of comments made during the event. One really intriguing session I attended was conducted by SHRM's Curtis Midkiff via Google+ Hangouts. You can watch the entire session here to get a flavor for this very cool (and virtually free) means of sharing "live" experts virtually.
If you'd like to see what press, analyst and blogger attendees at KronosWorks had to say, check out the following links:
Of course the election was the big news of the week. No matter which side of the aisle you lean toward, I think we all share this (now world famous) little girl's fatigue with the election. Kronos has been in the news this week as the national discussion turns back to the hard work of economic recovery. Channel 4 in Boston interviewed our CEO, Aron Ain because Kronos is a company that's hiring. Those of us who already work here weren't surprised to learn that the Boston Globe named Kronos a top place to work in Massachusetts. Aron also appeared on NPR to talk about how Kronos customers use scheduling to manage workers who can cover flexible shifts on short notice in a segment titled "Sluggish Economy Relies More on Part-time Workers".
Interesting Items to Read This Week:
Good tips from SHRM about the wage and hour issues raised by Hurricane Sandy. And here are some examples from the Wall Street Journal about how different companies are compensating employees (or not) as a result of Sandy-induced closings.
Story on Kronos customer Valley Power Systems using mobile devices to log hours.
From TLNT.com: Don't plan for that in-ground pool just yet (Christmas Vacation reference)…is 3% the new normal?
No matter how you feel about the election results from this week, the good news (unless you hate women) is that a record number of women will be serving in the Senate come January.
Healthcare White Paper - Fatigue and Safety in the Workplace
Retail and Hospitality White Paper from Kronos and Mercer on the implications of Healthcare Reform
KronosWorks starts tomorrow in Las Vegas. Hope to see you there!
For those of you who couldn't join us this year, following are some conference highlights from Las Vegas:
This has been a very busy week - Dallas Sunday through Tuesday for our annual Sales and Service kickoff and Chicago Wednesday through Friday for the HR Technology show. I wrote this post sitting at Gate K8 at O'Hare waiting for a flight to Orlando where I'll spend the next 5 days at our annual customer conference, KronosWorks.
I don't travel a lot in my current job, and it's energizing to get out of the office and have the chance to talk to coworkers, customers and old friends in person. HR Tech, in particular, was old home week for me as many friends and former colleagues and partners from my BrassRing days were there.
Mitzi Adwell, James Sale, Kelly Cartwright and Ed Newman of the Newman Group- thanks for the fun dinner and great conversation Thursday night.
Tom Kramer, John Haworth and Mark Lange - you were all great marketing leaders in your turn at BR. It was wonderful to catch up with you.
Mike Hennessey - looks like Smashfly is taking off. I'll keep watching and wishing you great success!
Gary Gang of HRMC- Keep on keeping on - in Phoenix or Atlanta.
George Larocque, sales leader extraordinaire - I wish you well at Arbita
Elaine Orler of Knowledge Infusion - looking forward to talking to you more about the Workforce Institute board of directors.
Now, off to KronosWorks. If you're going, or wish you were, join our Facebook group.
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