I recently moderated a discussion between Mollie Lombardi, Vice President of Workforce Management Practice and Principal Analyst at Brandon Hall Group and my Kronos colleague Ken Madley, a leader in our presales consulting organization, on the topic of how organizations are thinking about the value of workforce management technology. Human Capital Management (HCM) and Workforce Management (WFM) solutions are not new, but there are still many organizations that are in the early stages of evaluating this type of technology, especially among small and medium sized business. In addition, lots of organizations of all sizes have invested in these types of platforms, but may not be reaping the full value from the purchases they’ve already made.
In our discussion, we reviewed how buyers of HCM and WFM technologies are measuring the benefits of their systems – both those they expected as well as others they didn’t. Some of the questions we addressed were:
- What are the key drivers of human capital management technology adoption?
- Mollie’s research indicates there is a shift in how organizations are broadening their thinking about the ROI on this type of technology. Learn about the four key areas that drive a return from these systems.
- Mollie shares a valuable tool, the Stakeholder Value Creation Matrix, that can help you create a more effective strategy to drive acceptance and user adoption within your organization.
If you missed this webinar, you can view the slides here: Unlocking the Value of WFM Technology – Final
You can also watch a replay of the webinar here: Unlocking the Total Value of Workforce Management Technology Webinar