This post is courtesy of Joyce Maroney, Executive Director of the Workforce Institute at Kronos. We recently published a new book, “Being Present: A Practical Guide for Transforming the Employee Experience of Your Frontline Workers“. Please join us on Wednesday, December 11 at noon ET for a tweet chat discussion with a number of our authors. Use the hashtag #KronosChat to join.
In our book, we talk about a number of different strategies that can transform the experience of your frontline workers. We’d love to hear from you about your experience managing – or being – a frontline worker. You can join us at noon ET 12/11/19 at #Kronoschat to add your voice to this conversation. And if you do, you might just get a free link to the e-version of the book!
- Many jobs require employees to be present to do their jobs. We call these frontline employees. How can organizations provide them with schedule flexibility?
- What are effective techniques to improve frontline employee experience and morale?
- What are effective ways to collect insights and opinions from frontline employees?
- As artificial intelligence and robotics technologies have an increasing presence and impact in the workplace, what skills will workers need to be successful in these hybrid workplaces?
- Access to information can allow employees to make better decisions faster. What kinds of information can the frontline worker use to be more engaged and productive at work?
- When it comes to workforce development, what’s the responsibility of the employee vs. their manager?
- What skills make someone an effective leader? And how do you hold leaders accountable for developing those skills?
- Millennials and Gen Zers represent the majority of active workers. How do their needs and concerns differ in your workplace from those of their older peers?
- How are schools and companies partnering to close skills gaps and improve talent pipelines?
- How should organizations take care of their people in a crisis?