Dr. Steffi Burkhart


Speaker, Author, Lecturer

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Dr. Steffi Burkhart is a German millennial speaker, Human Capital Evangelist, author and visiting lecturer at two German universities. Her areas of expertise are economic psychology, talent management, human resources management and change management. Dr. Burkhart aims to shape the world of work with a “millennial’s mindset”, and is a frequent speaker at conferences and events promoting this topic.

In 2016, Dr. Burkhart published her first book They are Crazy, These Youngsters! An Instruction Manual for Generation Y (available in German-only for now) which gives HR departments and managers guidance on how to develop new strategies for better engaging and managing the younger generations.

Prior to her career as an author and speaker, Dr. Burkhart worked in both large, corporate environments as well as at a start-up company, where she experienced the generational differences in the world of work. She is frequently interviewed on television and radio on the topic of generational differences in the workplace.


Entrepreneur and futurist speaker

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Christian founded his agency “Artificial Industry” in 2002, facilitating disruptive ideas and incubator solutions for big brands such as Randstad,  Oracle, Philips, Toyota, Auping, and Adidas, Bjorn Borg, Endemol, Rabobank, Corio, EyeWorks, ABP. As an executive advisor Christian stood at the cradle of several successful disruptive initiatives, often spin-outs in completely different industries but always focused on the interface between humans and technology.

Christian and his agency have received several nominations and awards for its innovative vision and people-oriented approach, including Shell LiveWIRE Young Business Award SAN Award, Gold Award hooking, Red Herring Top100, Broos van Erp Prize, and many others.

In 2014, Christian sold his agency to a multinational company, and is now giving presentations and workshops about disruptive innovation and exponential technologies. He is also the author of the Amazon best-selling book “Humanification – Go Digital, Stay Human ‘ which focuses on the fascinating parallels between biology and technology and also acts as an executive advisor and is involved in several serious disruptive startups.


Director, The Workforce Institute at Kronos, EMEA & Vice President EMEA Professional Services, Kronos Incorporated

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Claire Richardson is European director of The Workforce Institute at Kronos and vice president of EMEA professional services practice at Kronos, where she works with customers to define and deliver workforce optimization programs focusing on employee engagement to drive improved business performance.

Richardson is multi-lingual, speaking Dutch, French and German, a product of her ex-pat upbringing, which she credits her understanding and awareness of culture and international working practices to.  Her love of language led her into the contact center industry, where she rose to the ranks of senior leadership at both Aspect Software and Verint Systems, defining workforce management solutions for EMEA customers both inside the contact center, as well as the wider back office environment.

Her passion for language and politics has driven her educational focus; she holds a Master’s degree in International Studies from University of Warwick and a Bachelor’s degree from University of Surrey. One of her favorite modules was War Studies as it looked not only at the history of the time, but also the strategies taken in both winning battles and the larger war. The consequences of decision making are fascinating and have helped her define her style of management and leadership in her own career.