Frontline workers make up most of the workforce around the globe, yet their jobs are often not considered in discussions about work/life balance, career growth, employee experience, creative benefits, etc. Nurses, firefighters, truck drivers and mechanics are just a few examples of workers who must be present in a specific place and at a specific time to perform their jobs. However, much of the common wisdom intended to boost employee experience at work assumes jobs that can be done remotely via a laptop. In this book, we’ll share insights that can work for those whose jobs require being present as well as those with “laptop” jobs that can be done virtually anywhere.
Despite its maturity, workforce planning analytics can be a frustrating topic to address. No matter how good our analytics tools, we are still making predictions about an uncertain future based on managers' estimates about what the business will need. Also, managers may be unclear about what specifically they want from workforce planning analytics, leaving analytics pros with an unmanageably large task. Here are four steps that will guide your approach to workforce planning.
I believe there is a skills gap in leadership today because young managers are promoted at a faster pace, and to keep their heads above water, may be likely to default to the command-and-control style. Based on my work with dozens of organizations, I suggest closing the gap by advocating these four transformational leadership best practices.
I get lots of surveys drop into my in-box, and a great many of them aren't terribly insightful. However, this recent one from The Conference Board made me think that hope is what really drives employee satisfaction.
We asked 651 North American payroll professionals about the state of payroll in 2019. It's harder - and more strategic - to master than you may think.
Lower Manhattan was plunged into darkness at about 9:00 PM on October 29, 2012. Hurricane Sandy was at its peak, and the superstorm was hammering New York City and the northeastern seaboard with torrential winds and driving rains. One of my clients at the time was a not-for-profit, home-healthcare provider based in New York City. My client knew that, in order for its employees to be ready to git the ground running, payroll had to be run on-time despite the superstorm.
We all have beliefs about why employees leave, and some of them might even be true. But unless you are systematically tracking why your employees are leaving, the real reasons might surprise you.
People attuned to the latest technology will have a better feel for what is possible and apply that to their work. We’re all going to have to spend a greater portion of the day learning, rather than merely working. Playing with apps is one way to start.
Our newest research indicates that Gen Z is optimistic and anxious about their professional prospects. We offer insights to help you help them.
Transparency and making employees part of the change, instead of forcing the change upon them, are key success factors for change management. When employees are part of the journey from the very beginning they will be more likely to also play a proactive and positive role in the adoption.
The needs for today’s workforce have changed and as such, employers should position themselves to attract top talent to include the gig economy worker and the W-2 employee. The time for On Demand Pay adoption is now, as the workforce will not wait for those employers who can’t meet their needs.
Despite the cultural and emotional focus on wellness at work, today’s emphasis on a healthy workplace remains disconnected from management-led solutions and management-focused solutions, and shifts the onus to the employee. The message seems to be: We will help you with your problems, because we are enlightened employers; here are some things you can do. This approach doesn’t acknowledge the more complex possibility that the employer may be a large part of the problem. Further, companies are not measuring whether the programs offered actually make a difference.