Let’s Fire Everyone and Start from Scratch: Do Drastic Times Call for Drastic Measures?

Competition is fierce, digital transformation is happening (whether we like it or not), and many organizations will be out of business if they don’t change at an accelerated pace. This means people need to change, and we all know people often struggle with change. So, what should be done? Is firing everyone and starting over a good option?

Engage with Empathy: 3 Ways Managers Can Connect with Gen Z – From a Gen Zer

Today’s post is from Amy Lupica, an intern at Kronos. In this post, Amy reflects on our recent Gen Z research and discusses why managers need to engage with empathy to help young employees thrive at work. Each day, workers experience complex and often frustrating challenges that simply cannot be avoided. No one is spared: … Continue reading Engage with Empathy: 3 Ways Managers Can Connect with Gen Z – From a Gen Zer

Don’t Ask Your Manager!

Organizations that push accountability to the front line know that employees will step up and grab it. Little things like being allowed to make decisions about replacing a dropped ice cream for a crying child, refunding an elderly gentleman who has purchased the wrong charging cable, pulling a disabled guest to the front of a queue – all make employees feel valued and responsible for business outcomes.

Sustainable Change Management: a Key Success Factor to Better Productivity

Transparency and making employees part of the change, instead of forcing the change upon them, are key success factors for change management. When employees are part of the journey from the very beginning they will be more likely to also play a proactive and positive role in the adoption.

Why Corporate Wellness Programs Fall Short

Despite the cultural and emotional focus on wellness at work, today’s emphasis on a healthy workplace remains disconnected from management-led solutions and management-focused solutions, and shifts the onus to the employee. The message seems to be: We will help you with your problems, because we are enlightened employers; here are some things you can do. This approach doesn’t acknowledge the more complex possibility that the employer may be a large part of the problem. Further, companies are not measuring whether the programs offered actually make a difference.

Why Don’t Soft Skills Get More Respect?

It's surprising that soft skills get so little respect in today's workplace. Look at any job description posted for just about any job. What you'll find is a long list of very specific technical skills that are required, as well as specific job experience the hiring manager wants. Rarely, if ever, will you find anything directly addressing any soft skills that the job candidate needs to possess.