Center for State and Local Government Excellence 2019 Workforce Trends Survey

The Center for State and Local Government Excellence recently released their 2019 Workforce Trends survey which found that the top workforce challenges facing U.S. state and local governments are (1) recruitment and retention of qualified personnel with the needed skills for public service and (2) providing competitive compensation. The survey results emphasize the importance of state and local governments adopting innovative practices in order to attract and retain needed staff. Other workforce issues important to state and local governments include employee morale, employee engagement, retaining staff needed for core services, and leadership development.

Let’s Fire Everyone and Start from Scratch: Do Drastic Times Call for Drastic Measures?

Competition is fierce, digital transformation is happening (whether we like it or not), and many organizations will be out of business if they don’t change at an accelerated pace. This means people need to change, and we all know people often struggle with change. So, what should be done? Is firing everyone and starting over a good option?

How Resilient are You?

Today's post/podcast is submitted by Joyce Maroney, Executive Director of the Workforce Institute. In it, she speaks with meQuilibrium CEO Jan Bruce and VP R&D Lucy English about why it's important for everyone to ask themselves, "How resilient am I?" Kronos Inc. recently forged a partnership with meQuilibrium in order to offer our mutual customers … Continue reading How Resilient are You?

Engage with Empathy: 3 Ways Managers Can Connect with Gen Z – From a Gen Zer

Today’s post is from Amy Lupica, an intern at Kronos. In this post, Amy reflects on our recent Gen Z research and discusses why managers need to engage with empathy to help young employees thrive at work. Each day, workers experience complex and often frustrating challenges that simply cannot be avoided. No one is spared: … Continue reading Engage with Empathy: 3 Ways Managers Can Connect with Gen Z – From a Gen Zer

WFI Board on Gen Z Workplace Research

This post is submitted by Joyce Maroney, Executive Director of the Workforce Institute. Last week, we had a lively tweetchat with our WFI board on Gen Z workplace research. We also heard from a number of tweeters outside of our WFI circle If you didn't catch it live, you can read the whole stream at … Continue reading WFI Board on Gen Z Workplace Research

Don’t Ask Your Manager!

Organizations that push accountability to the front line know that employees will step up and grab it. Little things like being allowed to make decisions about replacing a dropped ice cream for a crying child, refunding an elderly gentleman who has purchased the wrong charging cable, pulling a disabled guest to the front of a queue – all make employees feel valued and responsible for business outcomes.