The Workforce Institute Board on the Top Five Trends in Workforce Management for 2014

At a recent board meeting in Boston, we asked our board members to talk about the most significant trends impacting workforce management in the coming year.  You can hear directly from our board members via these brief  video clips as well as in our updated workforce management ebook.  The top 5 trends most of our board members agreed on are below.

We’d also love to hear from you.  You can comment on this blog post.  Even better, you can join us for a Tweet Chat about 2014 predictions on Jan. 22 from 12:00-1:00 p.m. Eastern; hashtag #KronosChat.

Workforce Institute predictions for 2014:

  1. Making Data Small – Big data and analytics have been buzzwords for several years but the real value lies not in big data – which most organizations are swimming in – but in the ability to make data small and actionable. Tools and technologies that enable organizations to do this will remain a hot topic in the coming year.
  2. To Cloud or Not to Cloud? – Touted as the “next big thing” for several years now, the focus on cloud computing will shift this year. As more organizations look to move their HR systems to the cloud, practical advice on how to do so successfully will be needed. In addition, more will be written about why some organizations are choosing not to move to the cloud and the value of vendors that offer both options.
  3. The Workplace Goes Social – Social media has revolutionized the way people communicate in their personal lives but its impact has yet to be truly leveraged in the workplace. Social tools can drive manager and employee collaboration and knowledge acceleration to allow organizations to more effectively achieve business success. Gamification will also be a focus this year with organizations using social gaming technology in everything from hiring and onboarding employees, to training and development, to rewarding them for a job well done.
  4. Mobile Workforce Management – Like social media, mobile technology has transformed the way we communicate and interact with each other, yet it remains largely unleveraged by organizations for workforce management. As employees continue to bring their own devices to work, employers will need to determine how to best use the technology to gain access to the information they need when and where they want it, to make frequent tasks simpler and less time consuming, and to keep employees happier and more engaged.
  5. The Affordable Care Act – it’s Baaaack! – Or, to be more precise, it never left. A year ago, most affected organizations probably thought that they would have a strategy in place by now and be executing on that strategy, but with changes and delays to the process, most are still in a holding pattern. Thus the Affordable Care Act – and how to most effectively comply with it – will continue to be a dominant issue in 2014.



5 thoughts on “The Workforce Institute Board on the Top Five Trends in Workforce Management for 2014

  1. My sense is that trends one to four are equally applicable in Europe albeit that the legislation context and concerns for personal data complicates cloud moves. (Knowing where your data actually is located is an issue that I hear my clients with cloud investments question more frequently – particularly if they provide any public sector services).
    Moving to social media, I think it is important to recognise that the experience some enterprises gained using groupware such as Lotus (IBM) Notes in the early days is relevant. For example during the mid to late 1990s I experienced very positive collaborative effects of Lotus Notes use at the then Andersen Consulting. The discussion databases provided a wealth of benefits including building and maintaining connections amongst our distributed workforce, seek assistance with issues we had not personally experienced before and communicating tools etc. to help people adapt to new business processes etc.

  2. Huw –
    I love hearing your praise of Lotus Notes. I worked at Lotus/IBM for 7 years (1992-1999) and of course we used Notes widely for its collaborative features. I still think that Sharepoint lacks the ease of use we had with Notes 20 years ago.

    Thanks for your comment!

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