I recently interviewed Patty Butler, senior manager of order management and service logistics at Kronos. Patty's team of non-exempt employees supports the field sales organization by ensuring that their customers' orders are processed accurately and in a timely fashion. Patty has recently implemented part time telecommuting in her group with great success. For those of you who'd like to do the same, Patty's experience can help you jumpstart your progress.
Patty's key tips for success:
Patty's pilot was deemed successful, and as a result telecommuting is now part of their standard practice. The flexibility offered by the work from home option is allowing the team to provide better service to sales reps in other time zones. She's found her folks to be even more productive at home, due to the lower level of distractions they experience there. In addition, they are happier and more engaged - and working hard to prove that telecommuting is an ongoing flexible work option for them.
What's your view on telecommuting? Do you take advantage of this option yourself?
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