Within the words “written” in invisible ink are important agreements between the employer and the employee that shape the relationship, thus affecting employee experience, productivity, satisfaction, and several other important metrics. If you work in HR–or if you manage people–you’ve entered a contract that is in effect from day one of the employment association.
This contract is not written, and it cannot be seen, signed, or notarized. In this presentation we will discuss the concept of the psychological contract at work and explore the (often forgotten and misunderstood) exchange relationship that has a myriad of impacts from both the employee and employer viewpoints.
Armed with different insights into the “whys” of employee behavior and reactions, you’ll leave this session with an action plan to assist managers in building awareness, and you’ll become familiar with the effect the psychological contract has on the workplace and the people in it!
- Learn how the psychological contract is defined in the workplace.
- Understand how the psychological contract plays a critical role in your engagement strategy.
- Hear personal stories on how to positively impact your workforce by building awareness around the psychological contract.