I talked to John Hollon today about employee engagement. John’s a VP at TLNT.com and a longtime board member at the Workforce Institute. He’s spent a lot of time thinking and writing about the importance of employee engagement, including in his chapter in Elements of Successful Organizations.
Here at Kronos, we recently received the results of our annual employee engagement survey. Our results place us in the Aon Hewitt “High Performance / Best Employers” category. As an employee here, I’m not surprised by the top drivers of engagement identified in the survey – coworkers, a culture that encourages a diversity of ideas, a sense of accomplishment and satisfaction with our management. It’s been my privilege to work with a great group of people for the six years I’ve been here, and I hope to continue that streak.
According to Gallup, in world-class organizations the ratio of engaged to actively disengaged employees is 9.57:1. In average organizations, the ratio of engaged to actively disengaged employees is 1.83:1. Even though there is plenty of quantitative evidence liking higher employee engagement to higher organizational performance, many organizations and managers still ignore it as an issue. And among those that do measure engagement, many struggle to implement changes that will improve it.
John’s given this topic a lot of thought and has some practical advice that managers can implement to improve employee engagement. You can listen in on our conversation here: 7.17.12 Conversation with John Hollon.