The Workforce Institute welcomes new member Ivonne Vargas Hernández to the board of advisors.
Workforce Institute board member Sharlyn Lauby looks back at Workforce Institute articles that can impact your career now.
According to this recent study from the Axsium Group and Empathica, over 50% of North American retail shoppers do not feel that employees appear to be genuinely interested in serving them. Eighty percent of respondents indicated a positive impact on their shopping experience when staff appear motivated and eager to serve them. According to the … Continue reading Retail Customer Service Still Counts