Finding and Keeping the "Keepers" – Recruiting Front Line Employees

The latest chapter of the book we're writing on achieving your optimal front line¬† retention strategy is written by our board member, Mel Kleiman.¬† The focus of this chapter is the key role that recruiting practices play in ensuring that the right talent is available, willing and able to serve on your organization's front line. … Continue reading Finding and Keeping the "Keepers" – Recruiting Front Line Employees