A Lifeline for Retailers in a Challenging Climate

Today's post is courtesy of our board member, Mark Wales. Recently, we’ve seen increasing pressure on retail profitability. Declining traffic and retention, combined with increasing labor costs, higher customer expectations, and the need for more frequent investments in technology and store renovations, are all making survival in the retail jungle a real challenge. The result is that more … Continue reading A Lifeline for Retailers in a Challenging Climate

The Productivity Drain

In our most recent survey conducted in conjunction with Harris Interactive, we asked over 1000 US workers how they are faring as the recession reaches the one year mark.  Although there are some glimmers of hope being expressed that we've seen the worst of the recession, many of our respondents have already felt the impact in … Continue reading The Productivity Drain