Workforce Institute executive director Chris Mullen talks with board member Mark Wales about his chapter in The Institute's most recently published book.
We recently published a new book, "Being Present: A Practical Guide for Transforming the Employee Experience of Your Frontline Workers". Please join us on Wednesday, December 11 at noon ET for a tweet chat discussion with a number of our authors. Use the hashtag #KronosChat to join.
Frontline workers make up most of the workforce around the globe, yet their jobs are often not considered in discussions about work/life balance, career growth, employee experience, creative benefits, etc. Nurses, firefighters, truck drivers and mechanics are just a few examples of workers who must be present in a specific place and at a specific time to perform their jobs. However, much of the common wisdom intended to boost employee experience at work assumes jobs that can be done remotely via a laptop. In this book, we’ll share insights that can work for those whose jobs require being present as well as those with “laptop” jobs that can be done virtually anywhere.