NRF Loves Customer Experience

NRF 2014This week in New York City, the National Retail Federation held their annual conference, the retail industries’ “Big Show”.   Kronos always has a large presence at the conference because we have such a significant share of the world’s retailers as customers.  As I wrote in Good Jobs Strategy=Happier Employees=Better Customer Servicemany successful retailers are not only managing their employee costs carefully, but also investing in those employees to deliver a better customer experience.  Customer experience was a big theme at NRF this year.  If you were at NRF this week, we’d love to hear your impressions about what’s new on the retail horizon.


You can read on below for show coverage from some of those who were there:

Check out pictures from #NRF14!

#NRF14: Retail Industry Rising! via @andrewbusby

#NRF14: Two new friends via @andrewbusby

Day 3 from #NRF14: The 900 pound gorilla via @andrewbusby

#NRF14: Elevated Perspective via @andrewbusby

Other Items of Interest This Week:

@mollielombardi – We admire your strength and vulnerability. Sending lots of support your way! #cureparkinsons

RT @sreeseRNMBA: Research: Using a Smartphone After 9 pm Leaves Workers Disengaged

RT @sreeseRNMBA: Healthcare staffing issue higher mortality for weekend admissions #Kronos4HC Why staff different?

RT @jcmeister: Mining the technological genius of the crowd @facebook #SHRM

Recruiting Trends: Social Graph & Mobile Will Be Big in 2014 #recruittrends via @Blogging4Jobs

Kronites are also writing about this week:

New Time Well Spent #Cartoon: #resolutions, #bigdata #analytics #NRF14

Are You Feeling SAD? – Nearly 10 Million Work Days Lost Due To ‘Winter Blues’ via @simonmacpherson @KronosUK

Three Workforce Management Approaches to Improve Employee Engagement via @fmoreno44

2014: The Year #Social #HR Matters via @WF_Institute @jcmeister

#Analytics and the Workforce Nest via @SmarterCafe

Ready for Patch Tuesday? via @SmarterCafe

Cementing Your Kronos Support via @SmarterCafe

BuzzFeed for #cloud via @SmarterCafe

Suite Talk: Workforce System Makes @mitsucars Nimble via @IndustryWeek



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