I'm currently in Chicago for HR Tech. Here are a few impressions from the sessions and conversations I participated in today:
- Kronos had the biggest and busiest booth at the show - particularly at the end of the day when we began serving our signature cocktails - Guided Decisions (Screwdrivers), Instant Engagement (Cosmos) and Complete Control (Margaritas). Suggestion for next year - how about a non-alcoholic option called Improved Labor Productivity?
- Social media looms larger each year at this show. There is lots of interest among the attendees about how to more effectively leverage social networks within and outside of their companies. It seems like the fear of employees or customers going wild is steadily supplanted by success stories about the upside of new channels to engage employees and customers.
- I had the morale building experience of overhearing multiple conversations involving Kronos customers who are happy with us, our products and our services. Since part of my job involves diving into understanding customer feedback - good and bad - it's always great to see happy customers sharing their enthusiasm with others.
- New vocabulary word of the day is "socialnomics". I don't know if Erik Qualman coined this term (title of his book), but it's a good one.
- I met one of my blog heroes - Kris Dunn, The HR Capitalist. Kris gave a presentation on internal social networks (like ning). We're using Yammer at Kronos, but don't have a lot of participants (yet). I think we need to take Kris's advice that pictures and video are magnets for traffic.
If you're at HR Tech, what are you learning this week?