Change is hard, especially when you have to change longstanding habits. New York City Health & Racquet Club helps people to make changes to become healthier. Robin Mitnick, the organization's Director of Payroll, has driven in a lot of change at the organization in the last few years. Robin manages payroll for anywhere between 700 and 900 employees. When they decided that they needed a more scaleable approach to managing their scheduling and time and attendance, they chose Kronos to help them. Robin agreed to do an interview with the Workforce Institute to talk about how she made these changes in a way that managers and employees felt good about the final solution.
If you're preparing for the deployment of a new technology solution for your organization, listen in to hear how Robin was able to make major changes that led to better manager and employee satisfaction. In our conversation, Robin provide answers to the following questions:
Click on the play button below to hear our conversation.
What change management tips would you offer to your peers who are undertaking a new technology deployment?
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