The Availability Trap

In the hospitality sector, many of us have fallen into what I think of as “the availability trap”: running our consumer-facing businesses on the whim of a 17-year-old who wants to work, but also attend band practice three afternoons a week.

Analytics Moves HR Towards Being a Strategic Partner

A recent research report “Beyond HR Metrics: HR Analytics” issued by the organization where I work, International Public Management Association for Human Resources (IPMA-HR), sheds light on why and how public sector HR professionals are implementing HR analytics programs at their organizations.

2019 Predictions from the Workforce Institute

Every year at this time, we ask our board members around the world what they think will be the most important workplace trends in the coming year. Although we usually have tried to limit ourselves to 5 top trends, this year we found 6 recurring themes among the prognostications of this insightful group.

Developing Generation Z Leaders

Today's post comes to us from Workforce Institute board member and Cal Poly Pomona Chief Employment Officer Dennis Miller.  Generation Z leaders are coming up.  What is your organization doing to develop them? A recent report from Workforce 2020 titled “The Leadership Cliff”, seems especially useful when contemplating how to start the process of leadership development … Continue reading Developing Generation Z Leaders

Gender and Pay Equity in Today’s Workplace: A Conversation with Natalie Bickford

The following post is submitted by Joyce Maroney, Executive Director of the Workforce Institute at Kronos. I recently discussed the thorny issues of workplace gender equity with my colleague and Workforce Institute board member Natalie Bickford. Natalie is the Group Human Resources Director at Merlin Entertainments PLC and she has more than 20 years of HR … Continue reading Gender and Pay Equity in Today’s Workplace: A Conversation with Natalie Bickford

Mapping the Journey to a Great Employee Experience

Today's post is courtesy of board member Bob Clements, President at Axsium Group,  a leading workforce management consulting firm. One of the hottest topics in HR today is the employee experience, which can be defined as the sum of every interaction between an employee and employer from hire to retire. Creating a great employee experience helps … Continue reading Mapping the Journey to a Great Employee Experience

The Privileges and Challenges of Life as a Healthcare CHRO

Today's post comes to us from Workforce Institute board member Joseph Cabral, Chief Human Resources Officer and President of Workforce Solutions at Press Ganey.  We recently did a podcast with Joe to talk about the importance of analytics to improving patient outcomes and making the delivery of health services more efficient and cost effective. Today’s healthcare … Continue reading The Privileges and Challenges of Life as a Healthcare CHRO