Articles

Explore practical, actionable ideas that can help you create great workforce experiences.

A 5-Step Framework for Managing Organizational Change

Workforce Institute board member Sharlyn Lauby writes about how as much as organizations and individuals want to return to “normal”, there are probably going to be aspects of business that change for a very long time, if not forever and why might not be terrible.
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Re-thinking Office Space in a Post-COVID World

Chris Mullen writes about how the pandemic has led to Americans taking part in an unprecedented experiment in working from home and what that might mean for the future of office space.
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Saving 2020: We Need Results Faster

Today's post is from Workforce Institute board member John Frehse who notes, "2020 will never be seen as the year when everything worked out. Distress is prevalent in our communities, our country, and our world. However, all is not lost. We can save 2020. At least we can save some of it from a workplace perspective. And to do that, we must empower the workforce like never before."
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Checking In On Our 2020 Predictions

Today's post is submitted by Chris Mullen, new executive director of The Workforce Institute at Kronos. Here he reviews The Workforce Institute's 2020 global workplace predictions published in January, in light of the changing social landscape and the persistence of the COVID-19 pandemic.
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How Technology Enhances Frontline Worker Experience

Associate Vice President of Human Resources and Benefits Administration at The Claremont Colleges Dennis Miller discusses how to ensure that technology enhances frontline worker experience.
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Frontline Workforce Management During the Pandemic

Managing a business with frontline workers during a global pandemic is extremely difficult. Employers need to rethink their operations from small gestures to fundamental assumptions.
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Labor Standards for the New Normal

Retail industry veteran and Workforce Institute board member, Mark Wales considers how businesses will need to create new post pandemic labor standards in order to survive in the new normal.
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Thank You Nurse Informaticists!

@KronosInc CNO Nanne Finis discusses the critical importance of the nurse informaticists who translate the needs of clinicians for the analytics systems that empower them.
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Access to Information Transforms Workers

This podcast is part of our continuing series of interviews with the authors of our most recently published book, Being Present:  A Practical Guide for Transforming the Employee Experience of Your Frontline Workforce.  Today we talk with John Frehse about his chapter on the benefits of worker access to information about their organization in order […]
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Four Tips For Making Working From Home Work

Leadex Solutions CEO Raciel Sosa offers 4 tips for making working from home work for your orgaization.
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Build a Digital Relationship with Your Frontline Workforce

Podcast with Bob Clements, President at Axsium Group about his chapter focused on using mobile technology to build a digital relationship with your frontline workforce.
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How to Use Data to Make Actionable Decisions

I've always said that one of the worst things that organizations can do is ask employees for their opinions and then do nothing with it. The same philosophy applies. It doesn't make any sense to collect a bunch of data and then do nothing with it.
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