Explore practical, actionable ideas that can help you create great workforce experiences.

New Survey Reveals How Many Employees Take Time Off During December

December 13, 2007 "Perhaps more than any other month, December is recognized as one where many people take vacation and even while in the office, are often times focused on non-work related events," said Joyce Maroney, director of the Workforce Institute. "From holiday parties and 'Yankee swaps' to team lunches and dinners - the festivities […]
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Customer Centricity's Impact on the Workforce

By Nikki Baird, Managing Partner, RSR Research The power of the consumer Consumers have much more power in the retailer-customer relationship than they used to have, and there's no end in sight. When Girl Scout cookies have MySpace pages, when your customers know about your sales before your store managers do thanks to web sites […]
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Global Trends in Playing Hooky

Aug. 31, 2011 Our global survey  reveals that employees in Australia, Canada, China, France, India, Mexico, the U.K., and the U.S., have all, to varying degrees, played hooky - called in sick to work when they were not actually sick. The Kronos Global Absence survey looks at which regions have the highest rates of absenteeism, […]
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