Combating Unplanned Retail Absence

This post is submitted by Joyce Maroney, Executive Director of the Workforce Institute. During the holiday shopping season, retailers are more dependent than ever on their workers as they service harried customers.  If those customers are venturing into stores rather than shopping online, they expect to find staff who are available, willing and able to … Continue reading Combating Unplanned Retail Absence

Corrosive Effects of Unplanned Absenteeism on Retailers

Today's post is submitted by Joyce Maroney, executive director of the Workforce Institute at Kronos. According to a recent survey of 800 retail managers across multiple countries we conducted with our research partner Coleman Parkes,  for every 10 hours of in-store labor budgeted, more than one hour is wasted due to staffing misalignment caused by … Continue reading Corrosive Effects of Unplanned Absenteeism on Retailers

Recruitment and Retention Remain Top Public Sector Employer Challenges

WFI board member and Executive Director of the International Public Management Association for Human Resources (IPMA-HR) shares research on the state of recruitment and retention challenges for public sector employers.

Artificial Intelligence in the Workplace – Sentiments on Opportunities and Threats

The Workforce Institute had recently taken a closer look at how employees worldwide perceive Artificial Intelligence in the workplace. Overall, we have seen cautious optimism and some interesting differences regionally about how willingly employees would accept that new technology in their daily work. Artificial Intelligence in the workplace for more productivity and fairness The biggest … Continue reading Artificial Intelligence in the Workplace – Sentiments on Opportunities and Threats

The Difference Between A Conversation Starter and a Hiring Strategy

Today's post comes to us from board member David Creelman. Dr. Rob Briner recently kicked off a conversation on LinkedIn about personality tools such as this one used by the National Health Service in the UK:   If you’ve been around HR for any length of time you’ll have seen dozens of similar models. If … Continue reading The Difference Between A Conversation Starter and a Hiring Strategy