Articles

Explore practical, actionable ideas that can help you create great workforce experiences.

For Now, Not Forever: Dealing with the Impact of COVID-19 at Work

Workforce Institute board member Dennis Miller writes about how the COVID-19 pandemic is impacting the workplace at Universities.
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Finding a Cure for The Summer Scaries

Chris Mullen, executive director of The Workforce Institute at Kronos, writes about new research on employee stress and burnout this summer.
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A 5-Step Framework for Managing Organizational Change

Workforce Institute board member Sharlyn Lauby writes about how as much as organizations and individuals want to return to “normal”, there are probably going to be aspects of business that change for a very long time, if not forever and why might not be terrible.
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The Communication Paradox

Workforce Institute board member David Creelman writes about "the communication paradox" in which employees simultaneously feel they get too much communication and not enough information.
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Sharlyn Lauby on Managing Performance

This podcast is a conversation between Joyce Maroney, former Executive Director of the Workforce Institute and board member Sharlyn Lauby and part of the series of podcasts we're hosting on key ideas from our most recently published book, Being Present: A Practical Guide for Transforming the Employee Experience of Your Frontline Workforce.
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Saving 2020: We Need Results Faster

Today's post is from Workforce Institute board member John Frehse who notes, "2020 will never be seen as the year when everything worked out. Distress is prevalent in our communities, our country, and our world. However, all is not lost. We can save 2020. At least we can save some of it from a workplace perspective. And to do that, we must empower the workforce like never before."
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4 Steps to a Culture of Change

Organizations are facing change too. They have to decide if and when to bring employees back to the workplace. It's possible that they will have to review and revise policies and procedures to keep employees safe and well. Maybe even make some very tough decisions about employee headcounts and operational expenses.
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Employee Recognition Drives Innovation

In this podcast with Joyce Maroney, David Creelman shares the case study of Rideau Recognition and the power of employee recognition to drive innovation.
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Developing Effective Frontline Leaders

Martin Armstrong discusses what it takes to become an effective frontline manager and why organizations should invest in developing their own frontline leadership.
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The Good News About Bad Bosses

Bad bosses are on my mind because of a new survey, by the resume advice website ResumeLab, digging into the topic of those terrible people who "keep you up at 2 am and give a whole new meaning to Monday blues, not to mention sapping away your energy from a potentially very fulfilling role." That being said, there is some good news about bad bosses.
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Five Things to Know About Employees Post Pandemic

Workforce Institute board member and HR expert David Creelman talks about 5 things you should know about your employees post pandemic.
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Frontline Workforce Management During the Pandemic

Managing a business with frontline workers during a global pandemic is extremely difficult. Employers need to rethink their operations from small gestures to fundamental assumptions.
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