Today's post comes to us from Workforce Institute board member and HR Bartender Sharlyn Lauby.
By now, you've probably heard someone mention the term “hybrid” workforce. It's when an organization has a large number of both onsite and remote workers.
Prior to the pandemic, many organizations had a large number of onsite workers and a small number of remote employees (if any). As such, the majority of the employee experience was created with the onsite workforce in mind.
Now, with the growing numbers of remote workers, organizations should review and possibly refresh their employee experience strategy to reflect this new hybrid workforce. In doing so, here are a few things to keep in mind:
The good news is that technology can help with all of these areas. Organizations can use technology tools to communicate, train, and follow-up with employees, regardless of where they're working right now. This builds trust because the employee knows that the organization is able to share important information with them in a timely fashion. And the organization knows the employee can share their feedback at any time from any location. It also means that as the organization grows and needs to change, technology is a respected tool that can be used by everyone.
Would you consider your organization to be a hybrid one? Was it before COVID? What changes do you think need to be made if you are now working in a hybrid organization? Let us know your thoughts in the comments section and CLICK HERE to download our most recent research on Trust in the Modern Workforce.
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