Retaining Hourly Workers – Part 1

At an upcoming meeting of the Workforce Institute Board of Advisors in Boston, we plan to spend a good deal of time investigating best practices in retaining hourly workers.  Although much is written about the retention of white collar knowledge workers, it's harder to find actionable advice for how to achieve the right retention equilibrium point for … Continue reading Retaining Hourly Workers – Part 1

Are Books and Readers a Thing of the Past?

This week in the Boston Globe, there was an article about the decline in reading for pleasure - especially among people under 24, but true across the board.  Ironically, the cover story in Newsweek this week concerns the Amazon Kindle- a $399 electronic book reader that will allow users to download books from Amazon wirelessly.  … Continue reading Are Books and Readers a Thing of the Past?

When Black Friday Comes…

OK - I borrowed the title from a Steely Dan song from one of my favorite albums (link provided for those born after 1970).   The song refers to a few cataclysmic events.  For retailers, it refers to the day after Thanksgiving - when the holiday shopping begins in earnest, and retailers' financial fates are in the hands … Continue reading When Black Friday Comes…

Customer Centricity’s Impact on the Workforce

By Nikki Baird, Managing Partner, RSR Research The power of the consumer Consumers have much more power in the retailer-customer relationship than they used to have, and there’s no end in sight. When Girl Scout cookies have MySpace pages, when your customers know about your sales before your store managers do thanks to web sites … Continue reading Customer Centricity’s Impact on the Workforce

Nina Giovannelli Guest Blog: Veterans at Work – Helping on the Home Front

     The Kronos Marketing Department recently packed and shipped 175 care packages to Company H in Baghdad where one of our family members is serving in the infantry. As we honor the veterans of wars past and present this weekend, we offer you a new article entitled Supporting Our Troops and Our Employees that highlights organizations' … Continue reading Nina Giovannelli Guest Blog: Veterans at Work – Helping on the Home Front

Not everything that happens in Vegas should stay in Vegas…

I've spent the last 5 days in Las Vegas attending KronosWorks. Kronos, our sponsor, had close to 2000 attendees at the conference - customers, press and analysts, and Kronos employees. Although I'm not typically a fan of Las Vegas, I had many "aha" moments this week that I'd like to share. Here are my top … Continue reading Not everything that happens in Vegas should stay in Vegas…

Guest Blog: Aron Ain – Competing for Talent at Kronos

It’s been an exciting week at Kronos.  We successfully completed our 58th acquisition (Deploy), celebrated our 30th year in business, and today begins our annual user conference, KronosWorks.  We’re on a roll, and it feels great to see the momentum we have as an increasingly global company.  Having been here almost from the beginning, I’m … Continue reading Guest Blog: Aron Ain – Competing for Talent at Kronos

Balancing Work and Family: What Makes "The Best Places" Different?

Two of our board members, Ruth Bramson and Jared Bernstein, have recently collaborated on a new article entitled "Balancing Work and Family: What Makes "The Best Places" Different?  We asked them to think about how organizations are helping employees to manage work-life balance - not only for the white collar ranks, but for their hourly … Continue reading Balancing Work and Family: What Makes "The Best Places" Different?